CLS is pleased to announce our proposed settlement agreement with the Philadelphia Water Department regarding the proposed annual adjustment to the rates, called the TAP-R rates, that fund discounts to participants in the Tiered Assistance Program (TAP). If approved, this settlement will save customers more than $13 million between September 1, 2024 and August 31, 2025 compared…
This information was last updated on April 16, 2024. Download flyer with this information here. Raise Your Hand Program If you or a member of your household is a senior (65 years or older), has a disability, or is a child (under 18 years old), your water service will not be shut off under PWD’s…
This information was last updated on April 16, 2024. Download flyer with this information here. If you live in Philadelphia and are behind on your gas or electric bills or have already received a shutoff notice, follow these steps right away to avoid losing service. Apply for grant assistance Apply for grants from LIHEAP (applications…
In 2023, over 330,000 Pennsylvanian households had their gas, electric, or water shut off because they could not afford to pay – and nearly 25% of Pennsylvanians reported foregoing food, medicine, and other basic needs to keep up with utility costs.[1] Chapter 14 of the Public Utility Code creates unreasonable challenges for low and…
The four 2023 Philadelphia Water Rate Case Public Hearings will by held at the following times by Zoom and Phone: Wednesday, March 22, 2023, at 3:00 and 6:00 pm Thursday, March 23, 2023, at 3:00 and 6:00 pm To join any hearing: Visit https://us02web.zoom.us/j/2562489871?pwd=SWRWSEtDb0phbmNlTDg5RGxlRmlFZz09or Dial 267-831-0333 Meeting ID: 256 248 9871Passcode: 12345 …
CLS represents the interests of Philly residential and small business customers as the ‘Public Advocate’ in water rate proceedings. Last year, the Philadelphia Water Department (PWD) asked the Philadelphia Water, Sewer and Storm Water Rate Board for a $141 Million rate increase over two years. We reached a settlement that saved Philly residents nearly $84…
Are you behind on your water bill? DHS’ new Water Assistance Program can help! The Low Income Home Water Assistance Program (LIHWAP) is now available to provide low-income Pennsylvanians with help on water bills. What help is available? LIHWAP will pay your water provider the amount needed to prevent a shut off or restore…
What happened? Because of two separate computer errors in 2018 and 2019, PECO unlawfully shut off nearly 50,000 customers without proper advance notice between June 25, 2018 and September 10, 2019. 1500 of those customers never got their service restored. The Pennsylvania Public Utility Commission (PUC) is requesting comments on a proposed settlement. Learn more…
If you: qualify for Lifeline OR qualify for free/reduced school lunch OR are a Pell Grant recipient OR have had a substantial loss in income since March 2020 (with total income under $99K for single filers and under $198K for joint filers) OR are eligible for your service provider’s low-income program You could get:…
CLS was appointed by the Philadelphia Water, Sewer, and Storm Water Rate Board to serve as Public Advocate in the Philadelphia Water Department’s 2021 rate increase proceeding. The Water Department proposed to increase an average household’s monthly bill from $66.73 to $74.47 in September 2021 and to $78.45 in September 2022. The significant and consistent…
