How To Participate in The 2025 Philadelphia Water Rate Case

The four 2025 Philadelphia Water Rate Case Public Input Hearings will be held at the following times:   Tuesday, April 22, 2025, at 1pm. In-person hearing at the Philadelphia Gas Commission, 1515 Arch St, 18th Floor, Philadelphia, PA 19102. Tuesday, April 22, 2025, at 6pm. Virtual/Telephonic hearing. Information will be posted at https://www.phila.gov/departments/water-sewer-storm-water–rate-board/rate-proceedings/2025-general-proceeding/ Wednesday, April…

Proposed Settlement with the Philadelphia Water Department to Save Philadelphians $13 million

CLS is pleased to announce our proposed settlement agreement with the Philadelphia Water Department regarding the proposed annual adjustment to the rates, called the TAP-R rates, that fund discounts to participants in the Tiered Assistance Program (TAP). If approved, this settlement will save customers more than $13 million between September 1, 2024 and August 31, 2025 compared…

Close-up image of a dripping faucet

How to Prevent Water Shutoffs

This information was last updated on April 1, 2026. Download flyer with this information here. (Versión en español.) Raise Your Hand Program If you or a member of your household is a senior (65 years or older), has a disability, or is a child (under 18 years old), your water service will not be shut…