How To Participate in The 2025 Philadelphia Water Rate Case

The four 2025 Philadelphia Water Rate Case Public Input Hearings will be held at the following times:   Tuesday, April 22, 2025, at 1pm. In-person hearing at the Philadelphia Gas Commission, 1515 Arch St, 18th Floor, Philadelphia, PA 19102. Tuesday, April 22, 2025, at 6pm. Virtual/Telephonic hearing. Information will be posted at https://www.phila.gov/departments/water-sewer-storm-water–rate-board/rate-proceedings/2025-general-proceeding/ Wednesday, April…

Proposed Settlement with the Philadelphia Water Department to Save Philadelphians $13 million

CLS is pleased to announce our proposed settlement agreement with the Philadelphia Water Department regarding the proposed annual adjustment to the rates, called the TAP-R rates, that fund discounts to participants in the Tiered Assistance Program (TAP). If approved, this settlement will save customers more than $13 million between September 1, 2024 and August 31, 2025 compared…

Close-up image of a dripping faucet

How to Prevent Water Shutoffs

This information was last updated on April 1, 2025. Download flyer with this information here. Raise Your Hand Program If you or a member of your household is a senior (65 years or older), has a disability, or is a child (under 18 years old), your water service will not be shut off under PWD’s…