Internet access is extremely important, especially during a pandemic. But many families can’t afford home internet and don’t know how to get help. We have a long way to go before everyone who needs internet access can get it. But here are some options that are available now in Philadelphia and across the country: Free…
People are at risk of getting their utilities shut off, even though we are in the middle of a pandemic and need to “shelter in place.” Currently, utilities are not allowed to shut people off, but that ends on June 4th. This week CLS and the Pennsylvania Utility Law Project submitted a letter to Governor…
PGW wants to increase customer rates by $70 million per year. They say the average household’s gas bill would go up by 11.2%, but the actual increase could be much higher. Their proposal would increase the fixed monthly charge from $13.75 to $19.25, a 40% increase, and that’s without using any gas! Gas bills are…
Starting Monday, May 18th, Pennsylvania will accept applications for its new LIHEAP Recovery Crisis Program. Eligible households could receive grants of up to $800 sent directly to their utility or fuel vendor. Grants are available to pay for heating or electric bills. You can also get help to fix broken heaters or other energy equipment.…
Utilities companies in Philadelphia are not currently shutting off service during the COVID-19 crisis! If you are already without utility service during the COVID-19 pandemic, you may be able to have your utilities restored. Electricity – PECO PECO adopted a policy of restoring customers whose service is currently disconnected to ensure access to electric service…
This information was last updated on Thursday, May 7. For information for homeowners, click here. PA Supreme Court: No Evictions through July 10, 2020. The Pennsylvania Supreme Court has ordered that there can be no eviction filings, no eviction hearings and no lockouts in Pennsylvania through July 10, 2020. To view the Supreme Court Order,…
This information was last updated on June 28, 2021. For information for renters, click here. Many Homeowners Are Protected from Foreclosure. There is currently a moratorium (or pause) on most foreclosures under federal law. This moratorium expires on July 31, 2021. This means that the mortgage company cannot file a new foreclosure or proceed with…
People of color are disproportionately burdened by unaffordable utility service. Nationally, Black and Latinx households spend a greater percentage of their income on energy costs than white households. The percentage of household income spent on energy costs is known as an energy burden. For years, Pennsylvania permitted unaffordable energy burdens of up to 17% of…
For years, Philadelphia operated an inefficient assistance program for low-income water customers, Philadelphia’s most economically vulnerable households. The program helped only 7,000 of more than 60,000 low-income Philadelphia households per year. Customers in that program received a small grant and fixed bill amounts for 12 months. If you were enrolled in that program and your…
A recent Pew Charitable Trusts article highlighted a growing problem across the country – overdue water bills causing the loss of a family home. In Philadelphia, getting behind on your water bills could mean losing your home through a Sheriff’s Sale – a public auction where the City sells your property to the highest bidder. That’s a…
