Close-up image of a dripping faucet

Utility Restorations During the COVID-19 Pandemic

Utilities companies in Philadelphia are not currently shutting off service during the COVID-19 crisis! If you are already without utility service during the COVID-19 pandemic, you may be able to have your utilities restored. Electricity – PECO PECO adopted a policy of restoring customers whose service is currently disconnected to ensure access to electric service…

The Dangerous Weight of Water Debt

For years, Philadelphia operated an inefficient assistance program for low-income water customers, Philadelphia’s most economically vulnerable households.  The program helped only 7,000 of more than 60,000 low-income Philadelphia households per year. Customers in that program received a small grant and fixed bill amounts for 12 months. If you were enrolled in that program and your…