How To Participate in The 2025 Philadelphia Water Rate Case

The four 2025 Philadelphia Water Rate Case Public Input Hearings will be held at the following times:   Tuesday, April 22, 2025, at 1pm. In-person hearing at the Philadelphia Gas Commission, 1515 Arch St, 18th Floor, Philadelphia, PA 19102. Tuesday, April 22, 2025, at 6pm. Virtual/Telephonic hearing. Information will be posted at https://www.phila.gov/departments/water-sewer-storm-water–rate-board/rate-proceedings/2025-general-proceeding/ Wednesday, April…

Proposed Settlement with the Philadelphia Water Department to Save Philadelphians $13 million

CLS is pleased to announce our proposed settlement agreement with the Philadelphia Water Department regarding the proposed annual adjustment to the rates, called the TAP-R rates, that fund discounts to participants in the Tiered Assistance Program (TAP). If approved, this settlement will save customers more than $13 million between September 1, 2024 and August 31, 2025 compared…

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How to Prevent Water Shutoffs

This information was last updated on April 1, 2025. Download flyer with this information here. Raise Your Hand Program If you or a member of your household is a senior (65 years or older), has a disability, or is a child (under 18 years old), your water service will not be shut off under PWD’s…

Person washing hands

Report from CLS and PULP Reveals Energy Insecurity Among Black and Latinx Households in Pennsylvania

Today, Community Legal Services and the Pennsylvania Utility Law Project released a report that reveals that Black and Latinx households in Pennsylvania are more likely to experience unaffordable utility costs and fall behind on their utility bills at a much higher rate than white households. Many of these same communities were hardest hit by COVID-19…

The Dangerous Weight of Water Debt

For years, Philadelphia operated an inefficient assistance program for low-income water customers, Philadelphia’s most economically vulnerable households.  The program helped only 7,000 of more than 60,000 low-income Philadelphia households per year. Customers in that program received a small grant and fixed bill amounts for 12 months. If you were enrolled in that program and your…