Mr. J was having a difficult time using his hands and feet. After developing arthritis and deformities in his joint muscles, Mr. J was forced to use special orthopedic shoes, ankle braces and a cane, and he was left unable to work, making it extremely hard to support his family in Philadelphia.Mr. J is a veteran of the Korean War. Having served in the Army infantry, he suffered from severe frostbite during the War – the catalyst for his arthritic condition. As a veteran battling a debilitating illness, Mr. J should have been eligible for Veterans Affairs (VA) disability benefits. Unfortunately, when he applied for such benefits in 2005, the VA denied his request, noting that all of his medical record had been destroyed, and that there was no record of his injury. Mr. J tried to appeal, but to no avail. Frustrated and out of options, he sought help, and Community Legal Services was there to take his case.