This information was last updated on Thursday June 18, 2020
The County Assistance Office is closed to the public, but they are continuing to accept and process applications for medical assistance. Please include on your application if you have a health emergency including COVID-19.Immigrants are also able to receive emergency medical assistance for treatment. Please download this flyer to find out more about using Medicaid for a Coronavirus test and how to get tested.
Starting Monday, April 6, 2020 all Philadelphia WIC offices are closed to the public, but participants will receive eWIC cards by mail with three months of benefits at a time. No in-person appointments are required to enroll in WIC or to continue participating in WIC.
WIC is accepting new families! Many families are eligible for WIC! All pregnant people and families with children under the age of 5 who participate in SNAP (food stamps), Medicaid, or TANF (cash assistance) are automatically eligible, and other families with income up to 185% of the poverty line are eligible (you can find the income guidelines here: http://northwic.org/what-is-wic/guidelines/).
To enroll in WIC, pre-apply on-line or call 1-800-WIC-WINS. WIC is accepting new famileis!
You can find your local Philadelphia WIC office phone number here. WIC offices are open for telephone calls only, Monday-Thursday 7am-1pm.
Staff are still working on some time-sensitive issues such as urgent applications for benefits and fixing benefits interruptions. Social Security is stopping some actions, including overpayment collections and continuing disability reviews, until the COVID-19 crisis passes. More information about how to contact Social Security during the COVID-19 crisis, including how to start an application online or over the phone, can be found here.
Face-to-face interviews for TANF (cash assistance) are currently suspended and recipients will not be terminated or sanctioned if they are not able to continue their work requirements.
Child care facilities were closed statewide on March 16 2020 to support COVID-19 mitigation efforts. Exceptions to this policy are family child care homes and group child care homes operating inside a residence. All child care providers will continue to receive Child Care Works payments through April.